Ts & Cs
I hope to make your experience with Flour and Fold a special one. Please browse my website, gallery and social media to ensure my cake style suits you. Once you're happy, send your enquiry (in as much detail as possible) over on my QUOTE page.
I will then contact you to go through the elements in your design. My cakes are catered to your requirements and personalised accordingly. This can be from featuring names, ages, or your favourite chocolate bar! For biscuit orders, this still applies, and your design can be as personal as you wish.
If you want a freshly baked standard 'off the shelf' cake, these are available in our online shop - with no personalisation, and free local delivery.
Once you've decided to go ahead with your bespoke order, I require a 25% deposit in order to secure your booking. This deposit is non-refundable. The rest of your payment is due a week prior to your booked date. If you have requested a delivery service, the cost of this will be included in the final, agreed price.
I will do my best to accommodate short notice orders, however this can't be guaranteed, so please place your order as early as possible for best availability.
Cakes, as with many food items, require certain temperature control and careful transportation. I will advise you on the best method of transportation and storage in your confirmation email.
I cannot be held accountable for any damages which may occur once a cake has left my possession. Please follow my advice to ensure the safety of your cake.
Please be aware that all items made by Flour and Fold happen in a kitchen which handles allergens. Please make us aware when placing your order if you have any dietary requirements.
If your address falls within the highlighted zone, you qualify for free local delivery!
If you live outside this zone, delivery is subject to an additional charge, or you are welcome to collect from our kitchen.
Please get in touch for more information.